If your chair or accessory is in stock our team will aim to dispatch your order either the same or next business day. Once your order is shipped, you will be sent a shipping notification to your registered email address. Please check junk if you cannot find this in your inbox.
The couriers we use for chairs:
Direct Freight Express
The couriers we use for accessories:
What methods of shipping do we use?
For orders dispatched from/within Australia, we use the services of, Go Logistics, Direct Freight, Australia Post Registered & Express, and local couriers for Sydney Metro deliveries.
Dispatch processing time:
Our team generally will ship your order either the same or next business day depending on the time of purchase.
During "Free Shipping Australia Wide" promotions, terms and conditions may apply for free shipping to regional & remote areas in Australia. Freight charges may be incurred for orders shipped outside of metro areas. Free Shipping is eligible for any AK Racing products to metro areas. Exclusions apply for the following purchases and will incur a shipping charge:
Purchases requiring delivery out of metro or remote areas, including islands.
Products that exceed 1m in length or over 30kg in weight.
The free Shipping promotion period is only valid for a limited time and subject to terminate at our discretion.
You will be contacted prior to your order being processed to confirm freight charges.
How long will it take to get my products?
NSW/QLD/VIC - 1-3 business days
TAS/SA - 3-5 business days
NT - 4-7 business days
WA - 5-7 business days
If there are any delays due to unforeseen circumstances on our behalf or if it is brought to our attention, you will be notified. We do experience delays over holiday periods such as public holidays, Christmas and New Year.
This Limited Manufacturer Warranty outlined below applies to all products purchased from AKRacing Australia or any of our official resellers.
What does this limited warranty cover?
This Limited Warranty covers any defects in material for the first 2 years from the date of purchase.
During the Warranty Period, AKRacing Australia will repair or replace, at no charge, product(s) or part(s) of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
What will we do to correct problems?
AKRacing Australia will first hand correct the problem by replacing the faulty part(s), at no charge, using new or refurbished replacement part(s).
How long does the coverage last?
The Warranty Period for any product purchased from AKRacing Australia or any of the official resellers for 5 Years Warranty on the internal seat frame itself, 3 Years Warranty on all Spare Parts – Wheels, base plates, strut, 5 start bases, side mechanisms, and 2 Year Limited Warranty on the material. A replacement product or part assumes the remaining warranty of the original product.
What does this limited warranty not cover?
This Limited Warranty does not cover any problem that is caused by conditions, malfunctions, or damage not resulting from defects in material or workmanship (i.e. stains, scratches, and similar problems).
What do you have to do?
To obtain warranty service, you must first contact us through our contact form in order to determine the problem and the most appropriate solution for you.
email@example.com or 02 9545 0532.